TAGBILARAN CITY, Bohol, January 19, (PIA) –Establishments collecting service charges from its customers are not allowed to collect from their service personnel payments for breakages and other job related spoilages.
The Department of Labor and Employment (DOLE) reiterates this, even as resorts and restaurants charge upon their workers any breakages these frontline service crews incur in the pursuance of their duties.
At the Kapihan sa PIA, DOLE Bohol officer in Charge German Guidaben said that service charges are collected to allow the establishment to recover lost assets.
This also bans establishments from deducting from their workers’ salaries and wages some payments for these service and work-related accidental breakages, DOLE said.
Charging these workers for these breakages is a clear violation of the P310 daily wage, which the Regional Tripartite Wages and Productivity Board had established for Bohol.
As a rule, by the end of the year, the service charges would be totaled and 85% of this would be divided equally among the waiters and waitresses or service crew while the remaining 15% would be used to recover service-related breakages, Guidaben said.
In fact, if there are still some savings after the establishment paid for replacement of breakages, they can divide the remaining amount among the top managerial positions, according to DOLE.
If the establishment charges the waiters or waitresses for breakages and still they collect service charges, we will call their attention, intoned Guidaben.
This however works only for establishments that collect service charges, he stressed.
If the establishment did not collect service charges, then they may have to charge penalties for workers to discipline them, DOLE added. (RAC/PIABohol)